Do We Supply The General Public?
Unfortunately we only supply the trade, however many of our products are available from home stores nationwide and online retailers. If you need any help locating a stockist please call our head office on 01937 918228 and a member of the sales team will be happy to help.
I Am A New Customer, How Do I Buy From You?
Click 'Apply For A Trade Account', fill in your details and a member of our accounts team will evaluate your application and get back to you if they need any more information. If everything is satisfactory, we will open your account and send you your log in details from where you will be able to place orders online. If you're more traditional, you can place orders over the phone or by email.
What Is Our Minimum Order Value?
The minimum order value is only £100 excluding vat.
Carriage is free of charge to the UK providing the in stock value of the order is over £500 excluding vat (this does not include Offshore and the Scottish Highlands, please see t&c's). For orders less than £500 carriage and administration will be charged at £25.
For international customers, please contact our head office on +44 (0) 1937 918228 for further information.
Do We Accept Foreign Currency?
We can accept payment in EURO's for orders delivered to the EU, and US Dollars for FOB container orders only. Otherwise, we like our Sterling!
Your Images Are Terrific, Can We Use Them?
We take great care in shooting our images in the best setting to compliment them, and they are there to be used. You may only use images for products which you have purchased atleast once from us, and they must be requested in writing and approved by us.
There are a few restrictions however, we don't like our images being used on marketplace websites like eBay, Amazon, Etsy etc...
Can We Manufacture Products To Customer Specification?
Yes! We have established relationships over 45 years with factories all over the world, so it would be a shame not to utilise their manufacturing expertise to the most.
Many larger retailers utilise us to design and manufacture products to their own specification, including own branding and bespoke retail packaging. For orders of this nature, minimum qty's per item often apply and minimum 40'HC container volume is required.
*Please note that we are unable to offer FOB terms from August 16' and all container quotes may be either CIF (Cost, Insurance & Freight) port or DAP (Delivered At Place, All Costs To Door Inclusive).