Our goal is to make sure you are completely satisfied with the items you order and your experience with mainefurniture.co.uk. Depending on the reason for the return and the condition of the product, there may be several options available to you;
- If you receive your item and it is damaged, we will exchange it free of charge provided you contact us within 30 days.
- If you would like to return or exchange your item for any other reason, we would be happy to arrange collection or swap of your item, but a charge will apply as follows; £49 large items such as furniture / £9.95 small items.
- If your item was purchased more than 30 days ago we cannot accept return and the item will not be refunded.
- If your item was purchased through one of our authorised stockists, you must contact them regarding any issues with your purchase.
Please submit the form below to generate a return request, allowing up to 5 days for a response and once processed up to 30 days for a refund;